The Next Frontier for Enterprise Solutions
HCI is playing a crucial role in driving the next generation of enterprise solutions. In this session, we present two varied aspects of how HCI is impacting enterprise solutions. The first talk is “Case Study Of An Enterprise Customer-Collaboration Experience”. This case study is of a user experience based project in an enterprise setting to improve an agent desktop experience through HCD methodologies in an Agile software development setting. This explores the journey and underlying issues of what challenges were faced and lessons learned by the user experience design team in an enterprise setting. The next talk is “Accessibility for Business: A Technical Overview”. This paper serves as a reference guide for making products usable by people with the widest range of capabilities. We will cover the challenges and issues faced, along with their resolutions and intellections which would helps people integrate accessibility support in their product.